Resume
Work Experience
2019 - 2021
Cathay Ocean Global Shipping Line
Placentia, CA
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Responsible for sustaining monthly revenue objectives over $150,000 across regional accounts
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Build meaningful relationships with clients & provide white-glove support services in order to successfully retain and expand top-tier accounts
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Provide product cross-sell/up-sell recommendations & promote brand value-added benefits
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Manage all paperwork including Proof of Deliveries, Customs Clearance, Delivery Orders, & Invoices
2019
Nordstrom
Brea, CA
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Aggregated data & tracked merchandise fulfillment, maximizing loss prevention strategies
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Managed e-commerce orders, from picking to packaging and tracking, and ensured successful delivery on all customer shipments and merchandise
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Worked alongside management to communicate pending deliveries to various retail locations
2018 - 2019
Chipotle
City of Industry, CA
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Collaborated with team members to complete efficient work orders and bring in top sales hauls
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Coordinated with Store Managers to meet and exceed business sales and support objectives on a daily, weekly, and monthly basis
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Assessed customer needs and supplied products and services to maximize customer retention and sales
Education
2018 - 2022
California State University, Fullerton
BS in Economics
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Finishing my fourth year as undergrad, scheduled graduation date May 2022
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Coursework in Database Management (SQL), Business Modeling (Excel), Business Analytics (Excel)
Professional skillset
SQL
Tableau
Excel
Python
R-Studio
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